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Hello, Tell me when the driver Synaptics SMBus TouchPad Drivers will be adapted to the system Windows 10 build 1803? Or suggest which driver is - 6869807. Operating System: Microsoft Windows 10 (64-bit) Hello, Tell me when the driver. Synaptics SMBus TouchPad Drivers.
I am cross-posting this from this thread
![Touchpad Touchpad](/uploads/1/2/5/8/125840132/713612673.png)
http://answers.microsoft.com/en-us/windows/forum/windows_10-desktop/touchpad-is-not-working-on-windows-10/a3bdb208-5e9b-4b2f-ba0a-7f992071c7da?page=3
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ELAN appears to be the manufacturer of the touchpad device used in various laptops such as ASUS and Lenovo.
http://www.emc.com.tw/eng/st_tpn_sp.asp
The ELAN tab (with a little red icon) appears on the Additional Options dialog for the touchpad device. If I'd thought on, I'd have taken a screenshot but it's too late for me to do that now. :)
This tab seems to be present for people with some makes of laptop with touchpad issues on Windows 10 and not others.
My speculation is that in my case and others, Windows has detected the device and installed generic drivers from the manufacturer of the device (Elan) rather than the manufacturer of the laptop (Asus, Lenovo et at). In these cases, removing the Elan driver and installing the laptop manufacturer's touchpad driver (or letting Windows find it) seems to fix the issue.
If you're on this thread you've probably googled 'touchpad not working on windows 10 upgrade', or something similar.
If you don't have an Elan driver tab then it may be that your laptop has a different make of touchpad or that windows found another driver that doesn't add its own tab. Either way, if just enabling the device doesn't sort the problem then removing the existing drivers and letting windows search for a driver seems to fix it in many cases. This should be a fairly safe operation but it does need a certain level of tech savvy, and will require admin access to your machine.
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In any event I'm just sharing what worked for me, which was removing the Elan drivers and letting windows find the Asus ones, but I don't know if you can do that from the add/remove programs screen in Windows. You might have to go into Mouse and find the device (think it might be the Hardware tab). Basically find the button for Uninstall the driver.
However I found this link here which suggests the best way might be to d/l and install Asus Smart Gesture first.
http://ivanrf.com/en/asus-smart-gesture-and-windows-10/